Our Process
What to Expect When You Call Us
No surprises, no runaround. Here's exactly how we handle your appliance repair from first contact to finished job.
Step by Step
From First Contact to Finished Repair
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1
You Reach Out Call us at (206) 350-8488, send a text, or fill out the online booking form. Tell us which appliance is acting up and what's happening.
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2
We Schedule Your Visit During business hours, we aim for same-day follow-up. We'll confirm a time that works for you and answer any questions upfront.
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3
Diagnosis & Quote Our technician arrives, examines the appliance, and gives you a clear repair quote on the spot. The $99 diagnostic fee applies toward the repair.
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4
We Fix It Once you approve the quote, we get to work. Most repairs are completed the same visit. No hidden fees, no surprises.
Pricing
Clear & Honest Pricing
- Standard Diagnostic Fee
- $99
- Vashon Island Diagnostic
- $129
- Does the fee apply to the repair?
- Yes — your diagnostic fee is applied toward the total repair cost
- Any hidden fees?
- Never. You approve the quote before any work begins.
Coverage Area
Where We Serve
We proudly serve homeowners across the greater Seattle and Tacoma metropolitan area.
King County
Pierce County
Before Your Visit
How to Prepare
- Clear the area around the appliance for easy access
- Note the brand, model number, and any error codes if visible
- Describe when the issue started and what symptoms you've noticed
- Have your preferred callback method ready (call or text)
- No need to troubleshoot — that's what we're here for
Our Promise
Why Homeowners Trust Us
No Surprise Bills
You see the quote and approve before we start any repair work.
Same-Day Response
Contact us during business hours and hear back the same day.
Text-Friendly
Prefer texting? So do we. Reach us by text anytime, 24/7.
All Major Brands
Samsung, LG, Whirlpool, GE, Kenmore, Maytag, Bosch, and more.