Legal
Privacy Policy
Last Updated: July 3, 2026
RUSCOM Appliance Repair ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
1. Information We Collect
When you request a service, we collect information necessary to fulfill that request, which may include:
- Contact Information: Name, email address, phone number.
- Service Address: The physical location where the repair will take place.
- Appliance Details: Brand, model, and description of the issue.
- Payment Information: Processed securely through our third-party payment processor. We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use your information exclusively to:
- Schedule and provide appliance repair services.
- Send you appointment reminders, estimates, and invoices (via email or SMS).
- Process payments.
- Respond to your customer service inquiries.
3. Third-Party Services
We use trusted third-party service providers to help run our business, specifically Jobber. The contact form on our website is powered directly by Jobber. When you submit a request, your data is sent securely and directly to Jobber's systems. We do not store this data on our website's servers.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We will only share your information when required by law or to protect the rights, property, or safety of our business or others.
5. Contact Us
If you have questions about these policies, please contact us at (206) 350-8488.